Update

22nd October 2020

Important Notice – Fire-break lockdown WALES

Following the announcement by the Welsh Government, a fire-break lockdown will be introduced across the whole of Wales from 6pm on Friday 23rd October until Monday 9th November.

During this period you will be unable to travel to the park and your holiday home.

Any Owners from the Conwy County who have been able to use their Holiday Home during the local lockdown will now need to vacate the park by 4pm Friday 23rd October.

Should you require any assistance with you holiday home our Reception team will be available from 10am to 5pm during the lockdown period by calling 01745 833 048 option3 or by email opteam@sfparks.co.uk

Holiday Guests

If you have booked directly with the park and If you are due to come on holiday with us, unfortunately, due to the further restrictions introduced by the Welsh Government we will be unable to welcome you to the park during this time, Our reservations team are in the process of getting in touch with customers, who are booked during this time.

If you require any further information please call our Reservations Team on 01745 833 048.

If you have booked with a third party or a private caravan owner, please contact them directly.

Thank you for your patience and understanding.

Keep Safe.

SF Parks Ltd

 

16th October 2020

Wales restrictions Update 16/10/20

Travel restrictions remain in place in Conwy and across Wales.

If any of our caravan owners need to collect belongings from their caravan or empty their caravan for the winter period, they are permitted to do so over this weekend as per Welsh Government advice:

Q. Can I visit my holiday home/caravan/holiday let/boat to collect my belongings and secure it for Winter?

 A. Yes, we consider that you have a reasonable excuse to do this even if the trip involves travelling into, or out of an area with local restrictions.  You may need to agree a time and date with the site owners to visit, and you should remain at the location for the shortest period possible before returning straight home.

 While on-site you should of course continue to maintain social distancing and practise good hand hygiene. 

 But you should not stay away from your local area overnight while local restrictions are in operation either where you live or where you would be staying,

Further information can be found by visiting https://gov.wales/conwy-county-borough-lockdown-frequently-asked-questions

If you plan to visit the park or for any further assistance please call us on 01745 833 048 option 3 or email opteam@sfparks.co.uk

Thank you all for your patience and understanding. We will continue to update our social media channels and website when anything changes.

Please note that this information is correct at the time of posting.

30th September 2020

COVID_19 UPDATE – Local restrictions Conwy County Borough

SF Parks are committed to helping reduce the spread of Coronavirus.

The Welsh Government has announced on 29th September 2020 that restrictions are being introduced in the Conwy County area from Thursday 1st October 2020 from 6pm for a two week period and will be kept under review by the Welsh Government.

We are asking that all our owners and holiday guests follow all of the relevant government advice and the restrictions that will be in place.

The full guidance can be by found by visiting https://gov.wales/conwy-county-borough-lockdown-frequently-asked-questions

Holidaying with us:

If you have booked directly with the park and you are currently on park holidaying with us a member of our team will be in touch shortly.

If you are due to come on holiday with us, unfortunately due to the restrictions introduced by the Welsh Government we will be unable to welcome you to the park during this time, a member of our reservations team will be in touch shortly.

If you have booked with a third party, please contact them directly.

Caravan Owners:

We are asking that all our owners abide by all of the relevant government advice and the restrictions that will be in place. The travel restrictions cover the Conwy County Borough area. Residents cannot leave the area without good reason. Similarly those who live outside the area cannot enter it without good reason.

If you do not have a good reason (a “reasonable excuse”) to stay in the area, you should leave as soon as practicable.

We understand this is a challenging time for everyone, and that this is disappointing news. We will do all we can to help so if there is anything we can help with please contact us at reception. Either by calling 01745833048, or emailing opteam@sfparks.co.uk

We thank you for your patience and co-operation.

23rd September 2020

Further to the Government updates in England and Wales yesterday (22nd September 2020), we would like to advise you of some small changes to our venues.

We will continue to operate strict social distancing and cleaning procedures and the following new measures will be introduced from Thursday 24thSeptember to comply with the latest rules:

Last orders at the bar will be at 9.30pm, with full closure of the venue at 10pm. You will be required to have left the venue by 10pm with the venue being fully closed at 10pm.

We will be operating table service only, no members of the public (except from staff) will be allowed to approach the bar.

You must wear a mask at all times, except when eating or drinking. This includes on entering the venue and moving around the venue.

14th September 2020

We just wanted to inform you that as of today, the 14th of September 2020, the new regulations for Wales are as follows:

    • It is compulsory for face masks to be worn in shops and all public indoor spaces in Wales. This includes all of our on park indoor facilities. Signage has been placed around the park as a reminder.
    • It is now a legal requirement that no more than 6 people can meet indoors from a maximum of 4 extended households:
        • All six people must belong to the same exclusive extended household group.
        • Extended household groups can still be made from up to four households joining together, but only six people can meet at any one time.
        • Children under 11 will not be included in the rule of six.
        • Indoor gatherings of more than six people will therefore be against the law in Wales.
    • Up to a maximum of 30 people can still meet up outside – providing they abide by social distancing.

Please visit our PLAN BEFORE YOU STAY page for more information.

11th July 2020

In line with the Government guidance, we are delighted to confirm that Seldon’s Golden Gate is now open, we can’t wait to see you and welcome you back!

The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park, You can find out more about these measures and more information on our reopening here: PLAN BEFORE YOU STAY

We ask all customers planning to visit our park to follow all guidelines including maintaining social distancing and good hygiene.

We are looking forward to welcome you back.

We’re delighted to be awarded the We’re Good to Go’ industry mark. This verifies that our park has followed the Government and industry guidance on COVID-19 and that we have all the required health and safety processes in place.